Frequently Asked Questions
Everything you need to know about shopping with Chalk Interiors
What are your standard shipping times and costs?
We offer standard shipping across the country with delivery typically taking 3-5 business days. Shipping costs are calculated at checkout based on the weight and dimensions of your selected interior pieces.
Do you offer international delivery for furniture items?
Currently, we only ship within the mainland United Kingdom. We are looking into international shipping options for smaller decor items in the near future.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return items in their original packaging within 30 days of receipt for a full refund, excluding shipping costs.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier's website to monitor your delivery progress.
Are your products sustainably sourced?
At Chalk Interiors, we prioritize ethical sourcing. Many of our wooden furniture pieces are crafted from FSC-certified timber, and we work closely with artisans who practice sustainable manufacturing.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.